Returns & Refunds Policy
Due to the perishable nature of our products, we do not accept returns on food items once they have been shipped; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.
Inspect Your Delivery
Upon arrival, please check your ramen kits and snacks for any signs of damage or missing items.
Contact Customer Support
If there is an issue, email us at [email protected] within 7 days of delivery with your order number and photos of the product.
Verification Process
Our team will review your claim and notify you of the approval or rejection of your refund or replacement request.
Resolution
Approved claims will be processed immediately, resulting in either a full refund to your original payment method or a fresh shipment at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing